Banks Never Ask These 3 Questions

banks never ask

Banks Never Ask That!

It’s no secret that scammers have come a long way in the digital age. Now, more than ever, it’s easy to get taken advantage of by cyber thieves. 

In today’s post, we’re sharing the red flags you should look for when it comes to cyber scams, as well as three things banks never ask via phone call, text, or email. 

We care about you and your security, so keep reading to learn more.

man dialing telephone; banks never ask

Cyber Crime Red Flags

When it comes to cyber crimes, a scammer will do anything they can to convince you to give up personal information; they want access to your banking info or information that will help them steal your identity. 

So, look for the following red flags provided by to help you identify a scam.

High Pressure Language

If the caller or message seems aggressive and persistently asks for personal information, think twice. It’s likely a scam.


If the message or caller gives deadlines or tells you to “act now,” it’s probably a scam.

Scare Tactics

If the person or message uses intimidating scare tactics (such as a threat to close your account or a warning that  your credit score will be ruined) it’s probably a scam.

Related: 3 Safe Banking Tips for Seniors

3 Things Banks Never Ask

Persons Banking Company will never ask you for the following information via text, email, or via phone call:

  • Sensitive account information, including account numbers
  • Passwords or your Social Security number
  • Your PIN or a login code

Persons Banking Company will also never ask you to visit an unfamiliar website or request that you call a number different than the one listed on your card or statements.

How to Protect Your Financial and Personal Information

You know what they say: the best offence is a good defence. Here are three things you can do today to protect yourself from cyber scams:

1. Set up multi-factor authentication on your bank and email accounts.

2. Use complex passwords and change them often.

3. Call Persons Banking Company or log-in to your account to verify any messages you receive.

4. Keep your browser and operating system up to date with the latest virus protection and malware alerts. Set reminders on your calendar to help you remember!

Wrapping Up


  • Persons Banking Company will never call, email, or text you for sensitive account information, passwords, social security numbers, or your PIN or login information.
  • If you receive a message or phone call that seems urgent, or if the caller or message uses intimidating scare tactics or high pressure language, it’s likely a scam. 
  • When in doubt, login to your Persons Banking account or call us directly to verify any messages you receive.  

For more information on how to protect your financial information, visit

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