Identity Theft and Vishing: What You Should Know

You might not have heard of Vishing, but this commonly used identity theft practice affects millions each year.

In our first two blog posts about identity theft, we shared information about email phishing and online identity theft

You also discovered that an astounding 7-10 percent of the U.S. population are victims of identity fraud each year.

Today, you’ll learn about vishing and how criminals use it to steal your identity.

Keep reading to find out more!

Vishing and identity theft

What is Vishing?

Similar to Phishing, Vishing is a telephone scam in which criminals leave voice messages claiming to be from reputable companies – such as a financial institution – in an attempt to obtain personal information from their victims.

What information will they ask for?

  • Credit card numbers
  • Banking details and passwords
  • Social security numbers
  • Other pieces of personal information

Vishing happens to millions of Americans each year, so keep reading to learn how to protect yourself from vishing scams.

How to Protect Yourself from Vishing Scams

Vishing is a common practice among scammers, but there are ways to protect yourself.

First, do not call any phone number received in a voice message or email asking for personal information. It could lead you to a phony answering system.

Secondly, never offer personal or account information over the phone without verifying the identity of the person you are speaking with.

If you’re not 100 percent sure the person you’re talking to is legitimate, hang up and initiate the call yourself using a known phone number, such as the one listed on the institution’s website.

Remember: Persons Banking Company will never call you unprompted and request personal identifiable information. 

Lastly, as a general guideline, be highly suspicious anytime you are asked to provide personal information over the phone.

Wrapping Up

  • Vishing is a telephone scam in which criminals leave voice messages claiming to be from reputable companies – such as a financial institution – in an attempt to obtain personal information from their victims.
  • Vishing is a common practice among scammers, but there are ways to protect yourself.
    • Never offer personal or account information over the phone without verifying the caller’s identity.
    • Do not call any phone number received in a voice message or email asking for personal information. 
    • Be highly suspicious anytime you are asked to provide personal information over the phone.

Always remember that representatives from Persons Banking Company will never call you unprompted and request personal identifiable information.

If you believe you are a victim of identity theft, you can file a report to the Federal Trade Commission online at identitytheft.gov or by phone at 1-877-438-4338.For more information about identity theft and more, visit the Persons Banking Company Education Center.

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